Customers Should Contact GMP
Rutland, Vt. – Green Mountain Power is warning customers about a phone scam. The caller claims to be representing Green Mountain Power from the billing and disconnect division and demands payment.
This is definitely a phone scam. Green Mountain Power follows very clear state rules when working with customers about paying past due bills. Green Mountain Power advises customers that it does not demand credit card information or alternate payment mechanisms from a customer for any purpose.
Any customer receiving such a call should not provide the caller with any personal information, including account and credit card numbers. If you have any doubt about the source of the call, you should hang up and call Green Mountain Power’s toll free customer service line at 1-888-835-4672 to verify the caller’s identity.
The Vermont Attorney General’s office recommends reporting these phone scam calls by calling 1-800-649-2424 outside of Chittenden County or 1-802-656-1423 if you live in Chittenden County.